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FREQUENTLY ASKED QUESTIONS

SHIPPING

WHEN IS MY ORDER SHIPPED?

HOW LONG WILL IT TAKE TO GET MY ORDER?

WHAT SHIPPING CARRIERS DO YOU USE?

HOW CAN I TRACK MY ORDER?

ENTERING DISCOUNT/GIFT CARD CODE.

WHERE’S MY PACKAGE?

WHAT ARE THE SHIPPING RATES?

WHERE DO YOU SHIP?

CUSTOMS FEES

HOW LONG DOES IT TAKE FOR MY ORDER TO GET HERE?

HOW CAN I CHANGE MY ORDER AFTER IT’S BEEN PLACED?

HOW DO I RETURN AN ITEM/RECEIVE A REFUND?

PAYMENTS

WHAT ARE MY PAYMENT OPTIONS?

ORDERING

HOW SAFE IS IT TO ORDER ONLINE?

HOW DO I ORDER A GIFT FOR SOMEONE?

RETURNS AND EXCHANGES

WHAT IS YOUR RETURN AND EXCHANGE POLICY?

OTHER

WHAT IS YOUR PRIVACY POLICY?